Global
Professional Services
Maintenance, Mobility, and SAP® EAM expertise you can count on
Your success is
our highest priority.
We tailor our service packages to fit your unique environment. Sigga SAP and maintenance process experts are available world wide to ensure you not only deploy our software but gain rapid user adoption and scale across your global operations.
25+ years
Sigga started 25+ years ago as a professional consultant helping asset-intensive enterprises deploy SAP and EAM functionality.
With the advent of mobile technology, we embraced the productivity inherent in accessing SAP through a mobile app. And to this day, we support our product installations earning ongoing trust from our global clients.
Professional services designed to fit you
The Sigga professional services team partners with you from the software installation through successful deployment and hand-off to the Sigga Support Team for on-going care.
Our services are designed around the configuration and design adaption of our solutions for your environment.
For EAM Empower™, our mobile maintenance app, the configuration and design phase is a collaborative process leveraging agile software development methodologies.
Pre-project
Set requirements | Technical plan | Overall project plan
Installation
Preparation | Cloud provisioning
Dev, QAS & PRD Deployment
Configuration
Sprints | Flow configuration | Feedback loop
Validation
End-to-end tests | UAT | ‘Go’ decision
Deployment
Training | Go-live | Post-go-live support
Driving Adoption Success
Our professional services don’t end with software deployment. Results come from successful user adoption of new mobile workflows.
Our global training and roll-out services are designed to accelerate change management and scale our solutions across your global sites.
Implement mobility through collaborative agile sprints
Work Orders that take hours or days to approve on paper move forward in minutes on mobile devices.
Each phase is called a sprint. And Sigga is there to lead and work with your team throughout the process.
Not only does this result in better software, but it enables your team to continually adapt or build new workflows using the no-code platform after Sigga Professional Services work is done.
Read more about how Sigga makes software configuration fast and easy for both implementation and future changes as needed.
Sigga Customer-centered Support
Sigga’s Support Team is ready to assist clients around the globe. We are available 24/7 and offer customer-centered live support based on your choice of support plans. And for Sigga EAM Empower, our support plans are seamlessly complemented by support from our cloud provider.