Skills and Certification for safer Maintenance Planning

Ensure Compliance. Match Skills. Improve Quality.

Assign the Right Technician to Every Maintenance Task

Skills and Certification enables organizations to plan maintenance work based on technician competencies, certifications, and qualification levels, ensuring safe, compliant, and efficient execution.

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Trusted Where Reliability Matters Most

Adopted daily by maintenance teams running mission-critical SAP operations at scale

Skills Matrix

Centralized technician skills and competency matrix

Expertise Visibility

Visibility into technician expertise across technical disciplines

Certification Tracking

Tracking of safety and regulatory certifications

Expiration Monitoring

Monitoring of certification validity and expiration dates

Skill-Based Assignment

Skill-based assignment of maintenance work orders

Competency Matching

Matching tasks with technicians who possess the required expertise

Compliance Assurance

Support for compliance with industry and safety regulations

Workforce Visibility

Visibility into workforce capability and skill distribution

Skill Gap Identification

Identification of skill shortages within maintenance teams

Execution Quality

Improved quality and accuracy of maintenance execution

Embed Workforce Competency Into Maintenance Planning

Ensure maintenance tasks are executed by qualified and certified personnel.

Technician Skills Matrix

Maintain structured data on technician competencies, proficiency levels and specialized expertise through a centralized skills matrix.

Certification and Compliance Tracking

Track regulatory, safety and equipment-specific certifications to ensure that only properly authorized technicians perform critical maintenance tasks.

Skill-Based Work Assignment

Automatically match work orders with technicians whose competencies and certifications meet task requirements.

Workforce Capability Visibility

Gain full visibility into team skills, identify competency gaps and support long-term workforce development strategies.

Key Point Indicators

Built by EAM experts, Sigga simplifies SAP into easy, dependable workflows—boosting uptime, improving adoption, and delivering real ROI across maintenance and operations.

Reduction in Skill Mismatch Incidents
40% decrease in work orders assigned to underqualified technicians, improving execution quality, safety, and compliance.

Improvement in First-Time Fix Rate
25% increase in tasks completed correctly on the first attempt through intelligent skill-based work allocation.

Reduction in Compliance-Related Work Stoppages
50% decrease in delays or interruptions caused by technicians lacking valid certifications or required qualifications.

Increase in Certification Compliance Rate
30% improvement in the percentage of maintenance tasks performed by fully certified personnel, reducing regulatory and safety exposure.

Estudos de caso

An end-to-end suite that unifies planning, scheduling, mobile execution, asset data, and safety workflows.

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Transformando um ambiente de manutenção reativa na Ingredion

O Planejamento e a Programação passaram de 2 dias para 2 horas. O wrench time do técnico aumentou em 25%. Confira como o Diretor de Confiabilidade da Ingredion, 8ª maior empresa de ingredientes alimentícios do mundo, e a Sigga conquistaram esses resultados.
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Dedicamo-nos a manter as melhores práticas do mercado em termos de segurança, privacidade e conformidade de dados, para sua garantia.

01. What is skills and certification management?

Skills and certification management maintains structured records of technician competencies, qualification levels, and regulatory certifications to drive work assignment decisions. Without it, planners assign tasks based on availability alone, creating execution quality risks when work requires specialized expertise or valid safety certifications that the assigned technician doesn’t hold.

02. How does Sigga use competency data to improve maintenance work assignments?

Sigga maintains a centralized skills matrix that maps each technician’s competencies, proficiency levels and active certifications. Sigga matches task requirements against that matrix when orders are assigned, ensuring safety-critical or specialized work only goes to technicians with the right qualifications.

03. How does certification tracking reduce compliance risk and work stoppages?

Sigga monitors certification validity and expiration dates across the workforce, giving planners advance warning before a technician’s qualifications lapse. This prevents work from stalling because a required certification has expired, a common cause of unplanned delays in regulated industries.

04. What business results can maintenance organizations expect from skills and certification management?

Organizations using Sigga have reported a 40% reduction in work orders assigned to underqualified technicians, a 25% improvement in first-time fix rates through skill-based allocation, a 50% decrease in compliance-related work stoppages caused by expired or missing certifications, and a 30% improvement in the percentage of maintenance tasks performed by fully certified personnel.

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